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Shipping & Returns

Shipping & Returns

1. Eligibility: Only products purchased directly from SP Healthcare & Services are eligible for exchange. Proof of purchase is required.

2. Exchange Period: Items must be returned within 7 days from the date of purchase to qualify for exchange.

3. Condition of Items: Products must be in their original condition, unused, and in the original packaging. SP Healthcare & Services reserves the right to assess the condition of returned items.

4. Approval Process: All exchange requests are subject to approval by SP Healthcare & Services. We reserve the right to refuse any exchange if the product does not meet our criteria.

5. Exchange Process: To initiate an exchange, contact us on 7045975709 to obtain a Return Merchandise Authorization (RMA) number. Include this RMA number with your returned items.

6. Shipping Costs: Customers are responsible for the cost of shipping returned items. SP Healthcare & Services will cover the shipping costs for sending the replacement product.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving the product for a prompt exchange.

8. Refund Option: If an exact replacement is not available, SP Healthcare & Services may offer a refund at our discretion.

9. Non-Exchangeable Items: Certain items, as specified by SP Healthcare & Services, may not be eligible for exchange. Check the product description for details.

10. Modification of Terms: SP Healthcare & Services reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By engaging in an exchange with SP Healthcare & Services, you agree to abide by these terms and conditions. For further inquiries, please contact our customer service team.

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